So That We May Provide Proper Service...

Order Policies
  • Pick-Up And Shipping: Customer pick-up orders must be placed in advance. Orders not picked up within five (5) business days will be considered canceled orders and charged a 15% re-stocking fee. All orders are shipped C.O.D. certified check or money order. Company checks are accepted with prior approval. New terms authorized pending credit check.
  • Payment And Fees: All past due invoices will be charged 1.5% per month on an overdue balance. There will be a $35.00 charge on all NSF checks. Due to the expense of processing an order, invoices under $40.00 will be charged a $2.50-$5.00 minimum order fee. We accept VISA, Mastercard, Discover, and American Express. (There is a 3% charge applied to process invoices when using a credit card.)
  • Claims And Returns: All claims for shortages must be made within 5 days of receipt of goods. Please examine your merchandise before printing. We cannot accept returns on decorated garments under any circumstances. Because of the man-hours involved, there is a 15% restocking fee on all returns.
Price Adjustments
  • Changes in Pricing: Due to the volatility of the industry, prices are subject to change without notice. However, we will make every attempt to inform you of any changes.